2 week old kittens each had one eye crusted shut. Vet sister, who lives in another state, suspected conjunctivitis (common in newborn kittens). I steeped a chamomile tea bag, let the water cool and added 2 drops lavender essential oil. Soaked a soft cloth and bathed (do not rub) the eye area until the extra crud was removed. I repeated the process 3x per day until it cleared up! Worked awesome!