I got a pilonidal cyst and saw blood on toilet paper and felt around and found what felt like a hole. After doing some research I bought witch hazel wipes which I used every time I went to the bathroom to make sure I was cleaned.
After every shower, I would soak a square cotton pad with rubbing alcohol and hold it there until the harsh stinging wasn't so bad. Then I would put a tiny amount of castor oil and place that between my buttocks until the next time I went to the bathroom or shower. I always had a pad with castor oil on it after cleaning. Sometimes I would sit on the heating pad. I was embarrassed and disgusted so I didn't tell anyone. Bright green pus would occasionally be on the castor oil cotton pad and sometimes hair but after two weeks it didn't sting anymore. I put the honey cream to close up the hole which it did. I think total healing time was close to a month so don't give up. It will go away