Charity (Faithville, Us) on 11/05/2018
Replied By Robert Henry (Ten Mile, Tn) on 11/06/2018
====ORH====
Replied By Deirdre (LA) on 11/06/2018
All sorts of issues on Amazon coming to the surface. Not just fake reviews, which is an old problem, but more fake supplement brands being sold by third parties. Here's a link to the 1 star reviews for Dr's Best Serrapeptase in case anyone is interested. https://amzn.to/2AQ1DtT
Check out how many negative reviews since April!
Replied By Frances (Cabarlah, Qld.) on 11/06/2018
Replied By Art (California ) on 11/06/2018
I agree on the fake third party brands that are being sold. I bought a two pack of eye drops that I wanted to use for a recent experiment. Both bottles were supposed to be from the same lot and should have had the same batch numbers on them, but they were different. I opened one and it had the smell of mildew which I had never noticed in any other eye drop solution before then, so I opened the other bottle to see if it also smelled like that. It didn't, so I wrote the supplier and explained the problem to them. They responded by asking if I wanted a refund for the bottle that smelled like mildew. I told them no, that I would send the bottles back and they should send me a pre-inspected replacement pair. They told me to keep the bottles and that they would refund my credit card. That response told me that they were aware of the problem before I ordered their product!
I feel like I should have contacted, Systane, the original manufacturer of the product and let them know what was going on, but I got busy and forgot about it.
Clearly, there seems to be issues with fake goods! The product I received looked just like other bottles of Systane that I have used in the past. It worries me because what if I had had a cold and could not have smelled that mildew smell? What could it have done to my eyes had I used the whole bottle?
Art
Replied By Charlottechick (Charlotte, Nc) on 11/07/2018
Doctor's Best CEO Gale Bensussen
Doctor's Best is now owned by the Kingdomway Group, a publicly traded company in China. The primary reason Kingdomway purchased Doctor's Best was to provide an authentic, manufactured in the USA brand to the rapidly expanding market in Asia. U.S. brands are considered to be of the highest quality and are sought after in those markets.
Therefore, it is fundamental to Kingdomway's investment that the brand not only maintain its authenticity and integrity, but continue to be manufactured in the USA. There have been no changes in the staff, sourcing, or our quality standards. Doctor's Best is headquartered in California and our manufacturing is done in the USA and will remain in the USA.
We appreciate the trust our consumers have in our brand and we will maintain our brands' quality and integrity as our pledge to our consumers.
Gale Bensussen CEO
Replied By KT (Usa) on 11/09/2018
KT
Replied By Ovrnite (Knoxville, Tn) on 11/11/2018
I used to buy from them years ago, now I buy serrapeptase 40K 'best naturals' from amazon for last 5 months. Had been using 120K 'source naturals' for last couple years. Switched due starting to get too many 'cherry angiomas'.
Replied By KT (Usa) on 11/11/2018
KT
Replied By Pearl (Wyobraska) on 12/11/2018
I just ordered my 2nd bottle of Dr's Best 40,000 from Amazon, but I wanted to check the EC comments because both my husband and I got bronchitis really bad while taking it a couple of years ago. We'd never taken it for longer than a week before that. It quite certainly may have been a coincidence since it was January and that was going around, but we both ended up really sick and I got scared of taking it for awhile.
I'm starting to think if it sounds too good to be true it just might not be.
Replied By Jillery (Durtham, Nc) on 12/24/2018
Replied By Prioris (ME) on 02/09/2021